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• A past customer phoned to let everyone know that he had received the retirement card Epic sent and that it was his last day at work. He said Epic was one of the best companies he had ordered from and that he was going to miss calling us…
• One customer happily commented on her experiences by stating that Epic responded quicker than any other vendor. She also said that she could email anyone at Epic and get a quick reply every time.
• Another customer stated that they are very pleased with Epic’s products and services. They said that they wish all their vendors responded as Epic does.
• A recent Epic visitor/customer said, “We would like to visit Epic again. We are very impressed with Epic’s personnel, facility, and service. Your shop is the cleanest and best organized of any of our vendors.”
• Another customer recently remarked on Epic’s spindle exchange program by saying, “We are very satisfied and appreciate the service. We really love using the CD catalog. It makes ordering parts from Epic much easier.”
• An additional customer said, “Epic is in my top ten supplier list. I really appreciate what Epic does for us. The addition of Benny Picklesimer at the Dalton Warehouse is a great asset to Epic.”
• A different customer also stated, “The spindle program with Epic is a huge success. No one in the industry believes the length of my spindle life!”
• One of our international agents, in the South Pacific, remarked: “I was amazed to have the local courier deliver our order dated  October 16, here at 9 AM this morning, October 20th. Now, even if I flew home from your office, I would hardly arrive here, into our office, that quickly. What a superb delivery turnaround and many thanks to those involved with the processing, packing, and other dispatching arrangements involved. Epic service is just second to none, believe me, and it makes us agents look so good in the eyes of our customers.”
• A customer recently verbally expressed his gratitude for everything Epic does for his plant.  "Our vendor/customer relationship has made my transition to plant manager much more pleasant.  All my people hold Epic in high regard and their trust in Epic allows me to focus on the big picture."
• A customer told us the Superba head building and head shift classes have helped them out greatly. They have experienced better head life and are having less down time in heat-set. They were very appreciative of our services.
• One of our valued customers recently commented that they  appreciated the excellent work that Epic had done with their Verdol spindle life.  Into the first four weeks of 2007 , they had reached a spindle life of 556 days.  They appreciated the time and effort that the folks at Epic took to ensure that we did a quality job on a part that is very critical to the production and quality at their plant.  “Thanks to you we are both winners.”
• A new customer from South Carolina recently told us that he was very impressed with Epic.  He said he has been in business for 40 years and it was the first time the president of a company ever wrote him a letter thanking him for his business.   He was also impressed that they could place an order at 2pm and received it at 10am the following day.